MacGregor Plumbing & Heating

Reviews about MacGregor Plumbing & Heating

• Steve Hall

  Jan, 16 2018
  ★ ★ ★ ★ ★
  Early morning wake up due to feeling cold in the bedroom. Quick check of the thermostat confirms the worst - the boiler has shut down and the temp inside is now in the high 50s and dropping. Search online for someone who can do an emergency call and find MacGregor. We're new to the area, so this is a crap shoot as to response and quality of work. Within 30 minutes of calling the after hours number, James called to say he would be at the house shortly. Forty-five minutes after that, here comes the big red truck and a bright-eyed James ready to take a look at the boiler. Removing the panel he immediately identifies the problem as a thermocouple that had given up the ghost. No worries, says he, as I've got the part right here. Within 20 minutes of his arrival, the boiler was back on line. The temperature inside returned to normal shortly thereafter. The service we received was outstanding and the price charged was reasonable given the time of day we placed the call. We will call the fine folks at MacGregor again, if the need ever arises. You should, too.

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